Welcome to Privacy+ |
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About Privacy+ |
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We
recognise that it may not be convenient or appropriate for some of our
customers to have their order delivered directly to their home. This may
be due to being at work during the week, or living in shared accommodation
where maintaining the privacy of your delivery may be difficult.
Our Privacy+ service allows you to select a convenient delivery location
where your order will be held for up to 10 days, enabling you to collect
it at your convenience.
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FAQs |
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- Where is my local
delivery point?
Click
here to check.
- Is my order
insured? Yes, we insure all orders up to a value of £100
- Why does Arizona
Healthcare charge more than the amounts shown on the collectplus web
site? Our price includes our
costs for on-line payment processing (5% of your total order value
+VAT), packaging materials, additional administration and transportation
to our local collectplus depot.
- Does Arizona
Healthcare offer the free returns service?
No, EU health regulations prohibit the
exchange of incontinence protection products.
- Is there anything
that I can not order using this service? Yes, our multi-pack nappies
are both heavy and bulky so can not be shipped using this service.
Please email
sales@arizona-care.co.uk if you would like to receive a bespoke
quotation.
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OK. So how do I
use Privacy+ ? |
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- Step 1. Before you
place your order,
check here to
locate a depot from where you would like to collect your order.
- Step 2. Place
your order on our web site
www.arizona-care.co.uk and select Privacy+ from the list of delivery
options.
- Step 3. It is
vital that you include your mobile telephone number and email address in
your order, as these are used by collectplus to notify you (text or
email) when your order has arrived at your chosen collectplus delivery
point.
- Step 4. Email
us sales@arizona-care.co.uk
with the details of your preferred collectplus delivery point.
- Step 5.
Collectplus (not Arizona Healthcare) will text or email you when your
delivery is ready for collection from your chosen location. Opening
times can be checked
here.
Please note that Arizona
Healthcare accepts no responsibility for items that have not been
collected within the collectplus 10 day period. Any additional recovery
costs will be charged to the customer. |